DO NOT USE THIS FORM:
If exchanging an item that was not purchased directly from TANEL 360®.
Please return product to the retailer from which it was purchased.
If you think you have a DEFECTIVE ITEM.
Call TANEL 360® (within 60 days of purchase)
at 1-866-826-3536 for further instructions.
USE THIS FORM WHEN:
Exchanging an item after receiving an authorization number
(call 1-866-826-3536) if item was purchased directly from TANEL 360®.
Returning an unused item for credit (within 30 days of purchase)
after receiving an authorization number
(call 1-866-826-3536) if item was purchased directly from TANEL 360®.
IMPORTANT:
For exchanges or credits, item must be returned in NEW condition.
Items that are not returned in store-bought condition will NOT be accepted.
Sorry, we are unable to refund the cost of shipping to TANEL 360®.
However, your replacement item will be shipped free of charge.